Frequently Asked Questions

Can your products be used during pregnancy or breastfeeding?

If one of our herbal extracts cannot be used during pregnancy or nursing it will be stated under the description.

Does the glycerin used in your extracts cause an increase in blood sugar levels?

Food-grade vegetable glycerin is 99.7% pure, with the remaining 0.3% being water. It has a sweet taste, but is metabolized differently than sugar and does not raise blood sugar levels.

It is harmless to teeth and suitable for diabetics. It has a very low glycemic index (Only 3 - sugar is 65) and this makes it suitable as part of a diabetic diet. Like all sugar alcohols it is not metabolized by bacteria in the mouth and so it does not contribute to tooth decay.

Can products be returned?

All products are exchangeable IF UNOPENED- Once opened- we can not return or exchange it, as it is a health supplement. If the seal is broken- we can not accept it back. Exchanges must be made within 24-48 hours via direct contact to be considered. We can offer store credit for exchanges.

Can I update my order after it's been placed?

Our customer service team is available via the Nature Gals Natural Facebook page Monday to Saturday. We will be happy to help.

You can also call us Monday-Friday from 9am-5pm EST and Saturday from 10am-2pm EST. As long as your order has not yet shipped, adjustments will be possible.

 Who do I contact if I'm having trouble placing an order?

Our customer service team is available from 9am to 5 pm EST Monday to Friday and on Saturday from 10am-2pm EST. We would be happy to help. You may message us at the Nature Gals Naturals Facebook site or call us at our customer service number.

I've forgotten my password and can't login, what do I do?

If you can’t remember your password, simply click on the “forgot password” link on our sign in page. You’ll be prompted to enter your email address and we’ll send you an email with a link that will allow you to create a new password for your account.

► Are herbal extracts safe for the elderly?

We consider our suggested serving sizes to have a very high safety profile. These are listed on the label. When used appropriately, the plants used to prepare our herbal extracts have a high safety profile when used appropriately. The herbs are organic and wild crafted. 

► Are herbal extracts safe for children.

Unless otherwise noted, all doses are for adults, but Clark's Rule can be used to convert the adult dose to a child's dose. Some extracts are not suitable for children. Consult your doctor for advice.

Clark's Rule Divide the child's weight (in pounds) by 150 to get the fraction of the adult dose to give to the child.Example: For a 50 pound child give 50/150 (or 1/3) of the adult dose. Therefore, if the adult dose is 30 drops taken 3 times per day, the child's dose will be 10 drops taken 3 times per day (not 30 drops taken 1 time per day). Some extracts are not suitable for children and would be noted on the label.

Once a child reaches 150 pounds or is over the age of 12, the dose suggested on the label would be used.

We consider our suggested serving sizes, to have a very high safety profile. These are listed on the label. When used appropriately, the plants used to prepare our herbal extracts have a high safety profile when used appropriately. The herbs are organic and wild crafted.

Can more than one herbal extract be taken together.

We suggest that you start each herbal extract separately waiting at least 1-2 days to start the second extract. If you are taking more than one extract during the day we do suggest spacing them apart, allowing the body to concentrate one absorbing one extract at a time.

How do you take the herbal extracts?

The best way to consume herbal extracts is to place in 2-4 ounces of water or juice, stir and drink immediately.

How long will a 2 ounce bottle last me?

This will depend on if you are using the higher end of the dose or the lower end of the dose.

How many drops are in a 2 ounce bottle?

The number of drops in a bottle of liquid extract will vary depending on the viscosity (thickness) of the extract. For example, two ounces of Nature Gal Naturals turmeric has 182 drops.


What is a liquid herbal extract?

A liquid herbal extract is one made with appropriate, food-grade solvents and that remains in liquid form for use.

Are extracts made from fresh herbs better than ones made from dry herbs?

This will depend on the herb and the menstruum being used. There are some herbs which make better extracts when used dry and
some when used fresh.

Many people assume that a fresh herb extract is far superior to a dry herb extract, but this is not necessarily true. There are no universals when it comes to herbal handling and extraction.

The type of herb used will really depend upon the unique biochemical, biophysical and energetic properties of the specific herb being extracted. While some herbs make a superior extract when extracted while still fresh and succulent (e.g., Shepherd's Purse, Corn Silk), there are also many herbs which make a far more superior extract when extracted after the herb is dried (e.g., Hops, Grindelia). There are some herbs which are best extracted when semi-dried (e.g., Saw Palmetto), or fermented (e.g., Wild Cherry, Sweet Clover). There are herbs which are overly active when fresh. These herbs must be dried and aged for one year before being used (e.g., Buckthorn, Cascara Sagrada). Thousands of different herbs have been utilized for thousands of years. Although some of these herbs are used fresh, the majority of herbs are used in their dry form. It is important to remember that each herb has its own unique properties; therefore, they must be treated accordingly.

How long does it take for herbs to be effective?

The response time to herbs can be as fast as 30 minutes or may take 2-4 weeks depending on the herb, the condition and the person themselves. There are occasional times where an herb will not work for a person and other herbs or actions need to be pursued.

What is dual extraction?

We use dual extraction when processing some of the mushrooms, herbs, roots and barks used.

Dual extraction is a two step process where the herbs are extracted in boiling water in high pressure (to prevent the sought after compounds from disintegrating) for an extended period of time and then extracting in alcohol. This way we make both hot water soluble and fat soluble compounds bioavailable. After the extraction process the combined extract is mixed into organic vegetable glycerin for the final infusion.